Privacy Policy

Introduction

Welcome to https://aurora-hebrew-speaking-therapy.denvermentalhealthcare.com (hereinafter referred to as “Aurora Hebrew Speaking Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://aurora-hebrew-speaking-therapy.denvermentalhealthcare.com.
Mobile applications and software developed by us.
Online services and resources we provide.
Any other digital platforms or tools associated with our business.

Please note that this policy does not extend to third-party websites, apps, or services you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Services: When you sign up as an authorized user and access our applications or services, we collect and process your personal data to provide a seamless experience.
Visiting Our Websites: If you navigate through our websites linked to this policy, your interaction is subject to these privacy practices.
Communication: We may reach out to you via email, calls, texts (SMS), or newsletters for various purposes, including marketing, support, and updates.

Personal Data Collection

Aurora Hebrew Speaking Therapy collects multiple categories of personal data, which can include:

Account Information: Details associated with your user account, such as username, registration date, and profile settings.
Payment and Financial Data: Transaction records, payment method information, and financial history for processing payments and managing billing.
Purchase Data: Information about products or services you’ve purchased, including quantities and order dates.
Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience through personalization.
Location Data: Your geographical location data when you interact with our apps or websites, used for targeted content and services.
Feedback and Reviews: Any comments, ratings, or feedback you provide to improve our products and services.
Social Media Information: If you choose to connect our services to your social media accounts, we may access certain profile information from these platforms.
Product Interaction Data: Details about how you interact with our products, including features used, usage frequency, and preferences.

We collect this data through direct user input forms, server logs, browser cookies, pixels, and other tracking technologies. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and gather analytics. Cookies are small text files stored on your device and categorized as:

Strictly Necessary: These cookies enable core functionalities such as navigating through pages, posting comments, and remembering login details.
Preference Cookies: They tailor the content and behavior of our site to match user preferences.
Analytics Cookies: Used by analytics tools to gather data about website usage, visitors’ behavior, and trends, helping us improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to accept or reject specific types of cookies.

Retention and Deletion

Aurora Hebrew Speaking Therapy retains personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when data is no longer needed for its original purpose, we delete or anonymize it to ensure privacy.

Security Measures

We prioritize the security of your data and employ robust organizational safeguards to protect it. These measures include:

Data Encryption: We use encryption protocols to secure data during transmission and storage.
Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards to process data on our behalf.
Access Controls: Our systems implement role-based access controls, ensuring that only authorized personnel can access sensitive data.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking for the deletion of your data when there are no valid reasons to continue processing it.
Restriction: Limiting the use or disclosure of your personal data under certain circumstances.
Portability: Receiving a copy of your data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.
Data Appeals/Complaints: Filing appeals or complaints with us or relevant authorities regarding our data handling practices.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

Contact Information

For any questions, requests for access or correction of data, or complaints regarding this Privacy Policy, please contact us:

Email: contact@aurora-hebrew-speaking-therapy.denvermentalhealthcare.com
Physical Address: [Provide the physical address]

We value your trust in our privacy practices and are committed to handling your personal data with utmost care and transparency.